Shipping Policy

US Stores Shipping Policy Summary

General Shipping Information:

  • Free Shipping: Not guaranteed. Applies to U.S. deliveries only (excludes weekends and holidays).
  • Processing Time: Orders are processed within 24-48 hours. Orders placed after 5 PM ET or on weekends will be processed the next business day.

Domestic Delivery Times:

  • Standard Shipping:
    • Western U.S.: 5-8 business days.
    • Eastern U.S.: 3-5 business days.
  • Delivery times are estimates and do not include weekends or holidays.

Shipping Restrictions:

  • Dangerous goods cannot ship via 2-Day or Overnight services (e.g., most fragrances).
  • Refused Packages: A Non-Delivery Fee will apply for refused shipments, deducted from any refunds or credits.

Overnight and 2-Day Shipping:

  • Not available for guaranteed delivery.

USPS Deliveries:

  • Required for PO Boxes and military addresses. No guarantee for lost packages shipped via USPS. Confirmation numbers provided are for delivery verification only.

Note: Delivery times may be affected by factors beyond US Stores' control, such as supply shortages or natural disasters.