Shipping Policy
US Stores Shipping Policy Summary
General Shipping Information:
- Free Shipping: Not guaranteed. Applies to U.S. deliveries only (excludes weekends and holidays).
- Processing Time: Orders are processed within 24-48 hours. Orders placed after 5 PM ET or on weekends will be processed the next business day.
Domestic Delivery Times:
-
Standard Shipping:
- Western U.S.: 5-8 business days.
- Eastern U.S.: 3-5 business days.
- Delivery times are estimates and do not include weekends or holidays.
Shipping Restrictions:
- Dangerous goods cannot ship via 2-Day or Overnight services (e.g., most fragrances).
- Refused Packages: A Non-Delivery Fee will apply for refused shipments, deducted from any refunds or credits.
Overnight and 2-Day Shipping:
- Not available for guaranteed delivery.
USPS Deliveries:
- Required for PO Boxes and military addresses. No guarantee for lost packages shipped via USPS. Confirmation numbers provided are for delivery verification only.
Note: Delivery times may be affected by factors beyond US Stores' control, such as supply shortages or natural disasters.